Phone: (905) 384-9894
Fax: (905) 384-9910
12741 Montrose Road
Niagara Falls, ON
ACCESSIBILITY STANDARDS: POLICIES PRACTICES AND PROCEDURES
Rolling Meadows policy is for staff to recognize ( if possible ) a customers or employee’s disability and take every possible measure to ensure any assistance needed is provided. Simply ask the person when you recognize a person with a disability how you may help.
Helping in any way we can is our practice. Some examples may be:
Placing a flag on a golf cart so a person with a disability can be easily recognized by other members of the public and by employees so special assistance may be offered if needed. Placing our ramp at the base of the stairs in the clubhouse so a person may access our wheelchair washroom
Reading a menu to a blind person and assisting in their selection
Allowing service animals in our dining room
Once a person with a disability has been recognized , assist them in every way possible to make them feel comfortable and welcome. Some simple examples are listed above.We welcome any support person that may accompany them. Ask for feedback to let us know how we can improve. Discuss this with a manager and document the experience.
To contact our management directly for any concerns or if you need clarification of our policies please contact email@example.com